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Articles

10 things your field engineer software should do

3 clear reasons why lockdown shouldn’t change your IT spending plans

3 reasons why you shouldn’t be changing your software right now

5 ways to improve your communication with your customers

75% of ERP projects fail – how to de-risk software procurement

Anyone who thinks agriculture is slow to change

Are Service Managers too arrogant or too scared?

Are you controlling your stock, or letting your stock control you?

Are your engineers struggling without digital forms?

Automation is vital for service businesses in recession!

BEWARE: Bespoke software is best? Bulls**t!

Biggest Challenges for field service management and how to overcome them

Celebrating over 30 Years in Service Management Software

CFTS partner with Service Geeni to automate Thorough Examinations

Dinosaur or Astronaut, why SaaS isn’t for everyone…

Do you know the profitability of your business?

Do you trust your gut, not your data?

Does improving first-time fix rates sound too hard or like someone else’s problem?

F-Gas cylinder tracking – is it a pain in your a*se?

Ha ha your competitors are making more than you!

How are your price increase conversations going?

How can you avoid holiday hell? With your planned preventative maintenance, of course

How marginal improvements in service processes can make a significant difference.

How People Buy with Michael Farber from The ROI Shop

How to accurately calculate your FTFR

How to make your engineers more efficient

Invest in better service management tech to prepare you for uncertainty

Is it time to consider switching supplier?

Is service still the poor relation to manufacturing?

Is your FOMO driving customers towards your new tech or are they running a mile?

Is your supply chain causing service management failures?

Is your top customer sinking your profits?

Justifying price increases in a service business

Let's talk API's & Integrations with Keith Rigg from Jitterbit

Lockdown: a golden opportunity or a purchasing stronghold?

Make your stock process leaner

Managing your engineers

Profitability: Am I making any money?

Red, Amber, Green List: which is your service business?

Rising fuel prices likely to break some maintenance firms

Service Geeni & Cloud Geeni secures £5.3 million minority investment from BGF for accelerated growth plans

Service Geeni lifts the standards with CFTS

Service Management: Survival Of The Fittest…

So, you’ve recently put your Business Continuity Plan to the test – How did you do?

Staying Ahead Of Tech - with guests from CFTS

Stop listening to the same old excuses!

Technology Truths with Tony Stevens from Locators Ltd

The Greatest Advancement in Tech – Did You Witness It?

The Long Con; waiting for an ERP upgrade to improve service (you will be waiting a long time)…

The psychology of making decisions: ROI is more important than you think!

The short answer to your recruitment problem

Want to manage your PPM schedule without the stress?

What could improving your FTFR do for your business?

What does the future hold for your engineers?

What we’re all too polite to say about remote working

Where are your engineers right now?…and we’re not talking about vehicle tracking!

While you’re here. How often do your engineers hear that?

Who is really scared? Your engineers or your Service Managers?

Why are your competitors growing and you’re not? It's your outdated software

Why do you need warehouse management software?

Why getting the right software is important

Why I won’t sell to you…

Why management reporting begins and ends with Engineers

Why Sandra in Accounts is holding you to ransom…

Why your data reporting is missing the mark

Will the increase in remote working change your business forever?

Your engineers are only working 25% of the time

Your recruitment problem isn’t going away, so you have to think differently…