Field Service Management Software

Increase efficiency, enhance customer satisfaction, and boost your profits. Service Geeni makes it easy to manage your customers, engineers, and equipment – all in one platform. From job management to invoicing, Service Geeni field service management software is the complete solution for any service-led business.

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0 Service Geeni users
0 invoices sent a year
0 jobs completed a year
0 assets managed
0 equipment on hire

Improve Your Operational Efficiency

Elevate first-time fix rates and operational efficiency with Service Geeni’s scheduling module. We understand the importance of selecting the right engineer for the right job, based not only on current engineer location, but their skillset. The Service Geeni mobile app provides engineers with the vital information they need to complete the job. Including service history, service check sheet, risk assessment, parts history, and previous engineer’s notes.

Scheduling Engineers

Always Have the Right Parts To Hand

Be in control of parts and stock across your business. From giving engineers the option to order parts on the job, to placing orders automatically for low stock items. We know having the right part to hand can be the difference between 20 minutes of downtime and 2 days of downtime. Service Geeni field service management software ensures your engineers have access to critical parts when you need them the most.

Manage Parts & Stock

Keep Your Customers Happy

As in any relationship, good communication goes a long way with customers. Service Geeni allows your customers to raise jobs and monitor their status. This added transparency can make all the difference when it comes to customer satisfaction. Deliver information that is important to each customer with custom report building, helping you to proactively demonstrate how valuable your service is. Manage contracts, quotes and invoices with ease all within Service Geeni.

Customer Communications

Avoid Unnecessary Breakdowns

Are your engineers too busy reacting to breakdowns to focus on preventing them? Keep on top of planned preventative maintenance with Service Geeni’s PPM module. Let Service Geeni remind you when services are due, what parts will need replacing, and predict what resource is required. Whether you are ensuring your customer’s machinery runs smoothly, or keeping that valuable piece of hire stock in operation, Service Geeni will empower you to meet your goals.

Asset Management & Maintenance

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Make Life Easier

Service Geeni is designed to take the stress out of running your every aspect of your maintenance operations. Whether you are a director, an engineer, or a head of service, Service Geeni can make your life easier. Experience life with less paperwork, improved visibility, real-time reporting, and excellent communication. That is a world your whole team will enjoy.

Business Intelligence

Discover the Full Potential of Service Geeni

Streamline Process Delivery

Optimise Inventory Control

Intelligent Scheduling and Resourcing

Visualise Meaningful Data

Mobile Engineer Locator

Tests Calibrations & Certifications

Asset Management

F-Gas Tracking & Reporting

We wouldn't be able to maintain the building and equipment as efficiently as we do if we didn't have Service Geeni... Yes, we would recommend Service Geeni.

Edward Smith - Director of Facilities, Clarks US

We are heavily KPI'd with our client, so Service Geeni helps us to monitor our performance and know immediately whether we are on track or not. For example, attending site by a given time. This is easy to track through Service Geeni because the engineers can log on as soon as they arrive on location. We didn't have that sort of visibility before.

James - Estimator, Arden Construction

After talking to Service Geeni and other potential providers we chose Service Geeni as we are confident their solution will suit our immediate and future needs being able to integrate everything we do into one system.

Adam and the team were very helpful throughout the process and provided us with informative demonstrations whenever we requested one, which reassured us that Service Geeni was the right fit for our business.

IT & Communications Manager, Liftmaster

It's so much easier to see what jobs are still live, we used to have to trawl through all the different accounts. Now we just look at Service Geeni and all the information we need is right there. It's very useful to have that visibility. Makes our lives easier in the office.

Jo - Small Works Co-ordinator, Arden Construction

Service Geeni has made a big difference to the financial strength of the operation. The availability of cost reports on maintenance contracts is especially useful.

Head of Service

Service Geeni provides a first-class service all of the time and we could not be happier. Whenever we have a question the team are very helpful giving a simple and clear explanation and always a solution that fits our business.

Director, Compact Fork Trucks Ltd

The Service Geeni software is easy to use, provides us with accurate information and has improved efficiency.

Service Director, Compact Fork Trucks Ltd

Customer service is enhanced, bottlenecks are eliminated. We have grown and are comfortably handling more business, without the need to employ more staff. Sales have increased by 86%.

Service Manager

If we are doing services on time, making sure we’ve got parts available, making sure pieces of equipment are there, communicating well, then there is much less chance of creating unwanted downtime. If we don't have equipment running, we don't make profit.

Gregory Baughman - Assistant Maintenance Manager, Clarks US

We manage forklift fleets across the country for a wide range of clients with different requirements, so we needed service management software to help us increase efficiency and enhance our customer service & Service Geeni does just that.

Service Manager

We've been working with Service Geeni for over 5 years using their service management software, and it's been a great benefit to us. Initially, the software was used to keep track of truck breakdowns, but over time this has evolved and now we have trackers on all trucks and use mobile devices in the field, giving us complete visibility.

Service Director