Whether your service business is about supplying, maintaining, installing or hiring, you’ll discover the real power of Service Geeni. Streamline process delivery, optimise inventory control, apply intelligent multi-variable scheduling and resourcing, and visualise meaningful data.
From back office operations to front-line in the field operatives, and C-Suite Directors, Service Geeni makes everyone’s job easier.
Proven to maximise efficiency and service delivery.
Service is Everything
Deliver a poor service and the customer never forgets. It’s a service, it’s personal.
Repeated service failures mean that over time contracts become at risk.
No one likes to lose, so poor service means both customers and your most skilled engineers start to look elsewhere.
Learning how the best businesses deliver excellence, despite market changes, supply & labour shortages, customer demands and more, means recognising that great service isn’t just down to good leadership. It’s the systems that support great Service Managers that makes the difference, giving them accurate, meaningful information to work with. It takes good leadership to recognise this and ensure company systems deliver because service is everything.
Transforming your service business
Transforming service operations takes streamlined processes and intelligent planning of service schedules. Plus, accurate resourcing of appropriately skilled engineers with availability and required parts to complete every job, first time, every time. To transform a service business means achieving high First Time Fix (Completion) Rates – keeping your customers, your team and your investors happy. Service Geeni makes this possible, the rest is down to you.
Achieving Service Excellence...
Service Geeni delivers Service Excellence through, streamlined logical workflows, intelligent resourcing, meaningful management information and more.
Enabling service, plant and maintenance businesses to reach the highest efficiency levels, unrivalled contract management and competitive advantage. Service Geeni makes operations slick, removes pain points and works for every user, everywhere.
Leading the thinking in service management
You’re a leader in your business, you know it better than us.
So what do we offer?
We’re always listening to businesses across a wide range of service industries, recognising and learning about the obstacles to efficiency and excellence. Discussing industry pain points, changes in legislation and developments. Reviewing market insights from global peers. Collaborating with world-class software providers; integrating our products.
We’ll never be an expert in your industry but we use this knowledge combined with our best-in-class development capabilities to take on and resolve the challenges you face. Thinking through every problem, every workflow and evolving how the most efficient and excellent service management can be delivered. Investing in our people and connecting with people in the industries we serve, keeps us at the top of our game: leading the thinking in service management.