Scheduling

Easy to use resource scheduling software

Busy field service organisations have to balance a range of scheduled and reactive work. From planned maintenance and larger-scale projects to urgent fixes. With an attractive, user-friendly interface, we help you to balance your work schedule, so you can deliver the best service possible, to all your customers

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Features

Improve your management and scheduling

A complete management and scheduling solution, with Service Geeni, service desk management and engineer scheduling is easy.

Generating the optimum schedule based on the job, geographical area, priority and customer, we’ll help you to develop agile practices that increase your efficiency, optimise your workforce, and boost your sales.

Manage reactive and contract jobs

With an attractive, user-friendly interface, Service Geeni helps you to balance your work schedule, so you can deliver the best service possible, to all your customers.

Drag and drop into your engineer’s diaries

Boosting effective job management, with our easy to use scheduling tool, you can drag and re-book jobs straight into your engineers’ diaries and prevent double-booking with alerts for overlapping. What’s more, you can group assignments for allocation based on data such as location or customer.

With at-a-glance information on outstanding jobs and engineers able to mark tasks as complete, visibility is increased, and you retain total control.

Benefit from Google Map integration

By enabling live location tracking that provides real-time job updates, you’ll always know where your engineers are. So, you can assign tasks to the right engineers using location and scheduling data.

For example, you’ll be able to automatically calculate the distance between the job and the nearest available engineer. Furthermore, if there are roadworks to avoid or delays that could impact your productivity, you’ll have all the information necessary to keep your customers updated.

As well as being able to determine where engineers are with their current schedule, you will also be able to use this data to best respond to urgent reactive calls.

Hear what our clients have to say...

After talking to Service Geeni and other potential providers Liftmaster chose Service Geeni as we are confident their solution will suit our immediate and future needs being able to integrate everything we do into one system. Adam and the team were very helpful throughout the process and provided us with informative demonstrations whenever we requested one, which reassured us that Service Geeni was the right fit for our business.
IT & Communications Manager
After researching the market, we found that compared to other providers Service Geeni gave us the flexibility we needed, this was critical due to the nature of the service contracts we manage. Service Geeni has also delivered on their client care and customer service promise; knowing that their support is only a phone call away and they will always provide us with a solution has been a great benefit.
Director
The Service Geeni software has been a major factor in the way the company has built and controlled the business. Things are so much quicker and more efficient now.
Service Director
Service Geeni has made a big difference to the financial strength of the operation. The availability of cost reports on maintenance contracts is especially useful.
Head of Service
Customer service is enhanced, bottlenecks are eliminated. We have grown and are comfortably handling more business, without the need to employ more staff. Sales have increased by 86%.
Service Manager
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