Service Geeni Platform Overview

A service management platform that helps you see everything, control everything, and keep service running at its best.

The #1 choice for thousands of industry leaders

FEATURES

From Heavy Machinery to Medical Devices, We Keep Assets Running

Service Geeni connects assets, engineers, and data in one platform - automating service workflows, reducing admin, and ensuring compliance across asset-driven industries.
Features

Built To Make Your Life Easier

A platform that does what you need it to do. Take a look at our headline features below, then why not get in touch for a personalised demo of the system?

Job Management

Assign the right jobs to the right engineers with real-time updates, skill-based allocation, and AI-powered route planning. Service Geeni’s Job Management features go beyond job scheduling.  Streamline operations, reduce paperwork, and boost first-time fix rates.
Smarter Job Allocation – Match jobs to engineers based on skills, location, and van inventory.
AI-Optimised Routing – Reduce travel time and fuel costs with intelligent route planning.
Real-Time Scheduling – Update jobs instantly and manage engineer diaries with ease.
Accurate Time & Expense Tracking – Keep billing precise and admin hassle-free.

Hire Management

Easily track your hire kit, manage contracts, and streamline on-hire/off-hire processes all in one place. Service Geeni’s Hire Module gives you full visibility of your assets, helping you maximise availability, reduce admin, and keep hire operations running smoothly.
Complete Asset Visibility –Track equipment locations, statuses, and availability in real-time.
Simplified Contract Management Automate billing, track hire periods, and reduce paperwork.
Faster Equipment Turnaround – Prioritise servicing and get assets back into hire quickly.
Smart Scheduling & Reservations – Use a calendar view to plan ahead and prevent conflicts.

Stock & Parts

Keep your inventory organised, automate replenishment, and track parts effortlessly. Service Geeni’s Stock & Parts Management module ensures you have the right parts at the right time, reducing delays and keeping maintenance operations running smoothly.
Multi-Depot Visibility – Track stock levels across locations for faster part allocation.
Automated Replenishment – Reduce manual ordering with auto-restocking and goods receiving.
Precise Parts Tracking – Serial number tracking and warranty management improve accountability.
Mobile Pick Lists – Speed up stock access and reduce errors with on-the-go inventory tools.

Customer Management & Accounting

Stay on top of invoicing, supplier coordination, and customer relationships with ease. Service Geeni’s Customer Management & Accounting tools integrate billing, POs, and customer data. Helping you improve cash flow, reduce admin, and provide better service.
Faster Invoicing & Payments – Automate billing and integrate with popular accounting tools.
360° Customer View – Track SLAs, special pricing, and full account history in one place.
Simplified PO & Supplier Management – Streamline approvals, goods receiving, and order tracking.
Multi-Currency Support – Handle international transactions without the hassle.

Planned Preventive Maintenance

Automate scheduling, get timely reminders, and keep equipment in top condition. Service Geeni’s PPM module helps prevent breakdowns, extend asset life, and keep operations running smoothly.
Automated Scheduling & Reminders – Never miss a service or compliance check.
Custom Work Instructions – Set up servicing kits and guides for consistent maintenance.
Proactive Maintenance Planning – Track examinations, F-gas compliance, and future servicing needs.
Reduced Downtime – Prevent breakdowns and keep equipment in peak condition.

Engineer Mobile App

Keep your field engineers connected and efficient with real-time job updates, digital forms, and instant reporting. Service Geeni’s Mobile App streamlines workflows, reduces paperwork, and ensures no detail is missed - wherever the job takes them.
Instant Job Connectivity – Receive and update jobs in real time for faster response times.
Simplified Contract Management – Automate billing, track hire periods, and reduce paperwork.
Smart Daily Planning – View schedules, accept jobs, and update statuses with ease.
Faster Quotes & Parts Requests – Raise quotes and request parts directly from the app.

Reporting & Business Intelligence

Make smarter decisions with real-time insights, automated reports, and custom dashboards. Service Geeni’s advanced reporting gives you the data you need to drive continuous improvement.
KPI Dashboards – Monitor key metrics in real time and spot trends early.
Customisable Reports – Tailor reports to your needs without extra costs.
Automated Data Tracking – Set up reports and alerts to stay informed.
Efficiency Insights – Identify bottlenecks and optimise performance with clear reporting.

Asset Management

Track every asset individually with QR codes, custom fields, and detailed histories. Service Geeni puts assets at the centre, giving you clear insights into performance, profitability, and maintenance needs - helping you make smarter, data-driven decisions.
Individual Asset Tracking – Monitor each asset’s full history, not just site-based data.
Comprehensive Data Insights – Track QR codes, depreciation, and custom fields with ease.
Actionable Intelligence – Analyse performance and profitability for better decision-making.
Optimised Maintenance – Use detailed records to extend asset life and improve ROI.
Our Support

We make it easy to  amplify your impact

Transform your customer service, experience a seamless data flow and boost your efficiency with Service Geeni, the #1 Field Service Management Software.

Email invoicing as standard

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.

Integration with accounting packages

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.

Integration with accounting packages

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.

Email invoicing as standard

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Benefits

Our core Modules

Free up valuable time by leveraging the smart technology of Service Geeni. Automate mundane tasks and focus on high-value operations.
Job Management
Hire Management
Stock & Parts
Testimonials

Helping Engineers Deliver More, Every Day

Businesses across asset-centred industries use Service Geeni to simplify service management, improve efficiency, and reduce downtime. Hear from companies who’ve made the switch.

We chose Service Geeni after speaking with several providers, confident their solution could meet our current and future needs by integrating everything into one system. Adam and the team were always helpful, providing clear, informative demos that reassured us Service Geeni was the right choice for our business.

Liftmaster
IT & Communications Manager, Liftmaster

We wouldn't be able to maintain the building and equipment as efficiently as we do if we didn't have Service Geeni. And if we don't have equipment running, we don't make profit...Yes, we would recommend Service Geeni.

Edward Smith
Director of Facilities, Clarks US

We chose Service Geeni because of their willingness to change and adapt to us. Service Geeni offered the best connection with SAP, as well as advanced service management features – not everyone else could do that.

Paul Henderson
Performance Excellence Manager, Habasit UK

We are heavily KPI'd with our client, so Service Geeni helps us to monitor our performance and know immediately whether we are on track or not. For example, attending site by a given time. This is easy to track through Service Geeni because the engineers can log on as soon as they arrive on location. We didn't have that sort of visibility before.

James
Estimator, Arden Construction

Just wanted to praise one of the customer service Help Desk officers who goes by the name of Chris. He always has a happy, helpful nature and provides amazing customer service - five stars from me and everyone else down here at Clark Electrical Industries Ltd!

Lee Dodds
Operations/Sales Administrator, Clark Electrical Industries Ltd

Service Geeni provides a first-class service all of the time and we could not be happier. Whenever we have a question the team are very helpful giving a simple and clear explanation and always a solution that fits our business.

Compact Fork Trucks Ltd
Director, Compact Fork Trucks Ltd

Service Geeni speeds everything up. Our engineers just type in the notes, and the billing is all done through Service Geeni. We get paid quicker too – they pay us automatically now through the system – there is no need for human intervention.

Jo
Small Works Co-ordinator

We chose Service Geeni after speaking with several providers, confident their solution could meet our current and future needs by integrating everything into one system. Adam and the team were always helpful, providing clear, informative demos that reassured us Service Geeni was the right choice for our business.

Liftmaster
IT & Communications Manager, Liftmaster

We wouldn't be able to maintain the building and equipment as efficiently as we do if we didn't have Service Geeni. And if we don't have equipment running, we don't make profit...Yes, we would recommend Service Geeni.

Edward Smith
Director of Facilities, Clarks US

We’re With You Every Step of the Way

Switching service software can feel daunting, but you’re not on your own. With a dedicated implementation team, customer success representatives, and a knowledge base full of how-to guides and videos, you’ll always have the support you need.
I just wanted to praise one of the customer service Help Desk officers who has been very helpful over the past few weeks, assisting me with getting certain changes on the system adjusted.
Lee Dodds
Operations,
Clark Electrical Industries Ltd
200+ support tickets resolved weekly
4.5/5 average support rating
100% of major issues resolved in under 60 minutes
100% of issues responded to in under 30 minutes
FAQ

You’ve have questions we have answers

How much does your SaaS cost ?

Our team of experts are here to make your life easier. We are here to answer questions, resolve issues and ensure a hassle-free experience from us.

Is it an Open source license ?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Which Industries have you served before ?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Do you guys Stripe as payment option?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

How long does it take for onboarding?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Book Your Demo Today

Get a personalised walkthrough of Service Geeni, tailored to your business needs. See how our asset-centric, industry-specific platform can streamline your operations, reduce downtime, and help your team work smarter.

Talk to Us

Have questions or want to know how Service Geeni fits into your business? Whether you’re looking for integrations, pricing, or just some expert advice, we’re here to help. Reach out to our team and let’s chat about your needs.