Forklifts

If you manage forklifts, you’ll need your skilled engineer teams, to efficiently maintain your assets to maximise your profitability.

 

From completing Thorough Examinations to carrying out Planned Preventative Maintenance, Service Geeni gives you the control to easily schedule your maintenance, manage your assets, identify what’s making and costing you money as well as see your performance against your KPI’s.

 

It couldn’t be simpler! All from one easy to use software, that’s accessible anywhere, on any device, for your engineers, your back-office team and for you.

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Service Geeni lifts the standards with CFTS

Service Geeni lifts the standards with CFTS

Having partnered with CFTS, the national accreditation scheme for Thorough Examinations of lift trucks, our software developers have been able to meet the needs of engineers by automating the inspection process with Service Geeni service management software.

 

The issue we found was Managers were constantly telling us they were struggling with the administrative burden these Thorough Examinations involve, as this work is critical to the safety of the assets, many customers needed extra resources to complete these checks.

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Features

Thorough Examinations

Remove the administrative burden of Thorough Examinations using a Service Geeni bolt-on developed with CFTS, which guides Engineers through the testing process, capturing all the required information in the correct format, improving accuracy and ensuring Health and Safety compliance.

PPM Contract Management:

Enables accurate planning of maintenance visits in accordance with SLA’s, agreed work and compliance testing, so you never miss a test, let a customer down, or miss out on a billing opportunity. Make tracking profitability by contract / customer is easy with standardised reporting based on data engineers input on the job.

Mobile Software

Gives Engineers access to full site history, equipment registers and service job sheets when working remotely. Receiving planned maintenance and reactive schedules and emergency job updates on the move. Inputting data quickly and accurately on the job, removing boring paperwork, reducing back-office duplication, ensuring invoices can be issued in good time.

Don’t just take our word for it

Service Geeni has been a major benefit to our business and now we could not run our business without using it. It gives us complete traceability, allows us to know where our fleet is at any one time, saves on paper and admin and the system keeps track of tasks that have been completed meaning everything is in one place. It has allowed our business to be more efficient.
Director
After researching the market, we found that compared to other providers Service Geeni gave us the flexibility we needed, this was critical due to the nature of the service contracts we manage. Service Geeni has also delivered on their client care and customer service promise; knowing that their support is only a phone call away and they will always provide us with a solution has been a great benefit.
Director
Service Geeni provides a first-class service all of the time and we could not be happier. Whenever we have a question the team are very helpful giving a simple and clear explanation and always a solution that fits our business.
Director
We manage forklift fleets across the country for a wide range of clients with different requirements, so we needed service management software to help us increase efficiency and enhance our customer service & Service Geeni does just that.
Service Manager
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