5 ways to improve your communication with your customers

By Service Geeni Team | 06 Jun 2021
service contract profitability

Do you know what you should be doing but don’t know how to do it because you don’t have the right tech? Find out how you could be improving communication with your customers and the impact it could have on your business.

How you communicate with your current customers impacts the quality of your customer relationships as well as the likelihood of recommendations and future leads!

76% of customers prioritise speed to resolution so having the right software features can be the difference between a high customer churn and a great retention rate.

You might do a great job when it comes to the servicing and maintenance of their equipment but if you can’t communicate this, how do they know you’re not slacking?

Watch our webinar to learn how with the right tech, getting your customer communication right is easy…