Field Service Management Software
Increase efficiency, enhance customer satisfaction, and boost your profits. Service Geeni makes it easy to manage your customers, engineers, and equipment – all in one platform. From job management to invoicing, Service Geeni field service management software is the complete solution for any service-led business.
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Improve Your Operational Efficiency
Elevate first-time fix rates and operational efficiency with Service Geeni’s scheduling module. We understand the importance of selecting the right engineer for the right job, based not only on current engineer location, but their skillset. The Service Geeni mobile app provides engineers with the vital information they need to complete the job. Including service history, service check sheet, risk assessment, parts history, and previous engineer’s notes.
Always Have the Right Parts To Hand
Be in control of parts and stock across your business. From giving engineers the option to order parts on the job, to placing orders automatically for low stock items. We know having the right part to hand can be the difference between 20 minutes of downtime and 2 days of downtime. Service Geeni ensures your engineers have access to critical parts when you need them the most.
Keep Your Customers Happy
As in any relationship, good communication goes a long way with customers. Service Geeni allows your customers to raise jobs and monitor their status. This added transparency can make all the difference when it comes to customer satisfaction. Deliver information that is important to each customer with custom report building, helping you to proactively demonstrate how valuable your service is. Manage contracts, quotes and invoices with ease all within our field service management software.
Avoid Unnecessary Breakdowns
Are your engineers too busy reacting to breakdowns to focus on preventing them? Keep on top of planned preventative maintenance with Service Geeni’s PPM module. Let Service Geeni remind you when services are due, what parts will need replacing, and predict what resource is required. Whether you are ensuring your customer’s machinery runs smoothly, or keeping that valuable piece of hire stock in operation, our field service management software will empower you to meet your goals.
Make Life Easier
Service Geeni is designed to take the stress out of running your every aspect of your maintenance operations. Whether you are a director, an engineer, or a head of service, our field service management software can make your life easier. Experience life with less paperwork, improved visibility, real-time reporting, and excellent communication. That is a world your whole team will enjoy.