Increase efficiency, enhance customer satisfaction, and boost your profits. Service Geeni makes it easy to manage your field engineers, customers, and equipment – all in one platform. From job management to invoicing, Service Geeni field service management software is the complete solution for any engineer focused business.

Contact us today to empower your team

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Unlock Peak Performance

Improve first-time fix rates and operational efficiency with Service Geeni’s scheduling module. We recognise the urgency of matching the right field engineer to the right task, not just based on their current location, but also their specialised skill set. Service Geeni’s scheduling module, with Google Maps integration, helps you easily allocate both reactive and planned jobs to the best engineer at the time.

Unlock Peak Performance
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Empower Your Engineering Team with the Service Geeni Mobile App

Give your field engineers the tools they need to do their jobs well. The Service Geeni mobile app makes sure your engineers have everything they need when they are on-site. From comprehensive service history and check sheets to risk assessments, parts history, and insights from previous engineer notes, our app equips your team with everything they need to excel on-site. Your field engineers can even submit expenses via the mobile app, keeping all your teams’ tools in one place.

Discover Our Mobile App

Always Have The Right Parts To Hand

Take charge of your parts inventory and stock management with Service Geeni. From enabling engineers to seamlessly order parts on-site to automatically replenishing low-stock items, our platform is designed to keep your operations running smoothly.

Whether it’s preventing a 20-minute hiccup or avoiding setbacks, our system ensures your engineers have timely access to critical parts precisely when they’re needed.

Take Charge of Stock
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Avoid Unnecessary Breakdowns

Are your field engineers too busy reacting to breakdowns to focus on preventing them? Service Geeni’s PPM module reminds you when services are due, what parts will need replacing, and predict what resource is required saving your engineers valuable time. Whether you are ensuring your customer’s machinery runs smoothly, or keeping that valuable piece of hire stock in operation, Service Geeni will empower you to meet your goals.

Explore Our PPM Module

We are heavily KPI'd with our client, so Service Geeni helps us to monitor our performance and know immediately whether we are on track or not. For example, attending site by a given time. This is easy to track through Service Geeni because the engineers can log on as soon as they arrive on location. We didn't have that sort of visibility before.

James - Estimator, Arden Construction

After talking to Service Geeni and other potential providers we chose Service Geeni as we are confident their solution will suit our immediate and future needs being able to integrate everything we do into one system.

Adam and the team were very helpful throughout the process and provided us with informative demonstrations whenever we requested one, which reassured us that Service Geeni was the right fit for our business.

IT & Communications Manager, Liftmaster

It's so much easier to see what jobs are still live, we used to have to trawl through all the different accounts. Now we just look at Service Geeni and all the information we need is right there. It's very useful to have that visibility. Makes our lives easier in the office.

Jo - Small Works Co-ordinator, Arden Construction

Service Geeni has made a big difference to the financial strength of the operation. The availability of cost reports on maintenance contracts is especially useful.

Head of Service

Service Geeni provides a first-class service all of the time and we could not be happier. Whenever we have a question the team are very helpful giving a simple and clear explanation and always a solution that fits our business.

Director, Compact Fork Trucks Ltd

The Service Geeni software is easy to use, provides us with accurate information and has improved efficiency.

Service Director, Compact Fork Trucks Ltd

Customer service is enhanced, bottlenecks are eliminated. We have grown and are comfortably handling more business, without the need to employ more staff. Sales have increased by 86%.

Service Manager

We manage forklift fleets across the country for a wide range of clients with different requirements, so we needed service management software to help us increase efficiency and enhance our customer service & Service Geeni does just that.

Service Manager

We've been working with Service Geeni for over 5 years using their service management software, and it's been a great benefit to us. Initially, the software was used to keep track of truck breakdowns, but over time this has evolved and now we have trackers on all trucks and use mobile devices in the field, giving us complete visibility.

Service Director