Introducing the Updated Service Geeni Mobile App: Streamlined, Efficient, and User-Friendly
By Service Geeni Product Team | 25 Nov 2024
We’re thrilled to unveil the latest version of the Service Geeni mobile app, completely reimagined to provide a more intuitive and efficient experience for our users.
Available on Windows, iOS, and Android, the updated app has been meticulously designed to enhance your workflow, whether you’re managing jobs, tracking progress, or handling multiple tasks.
Take a look at these new features, now available as standard in Service Geeni:
- Improved Navigation and Layout
- Redesigned Jobs Page
- Updated Diary Interface
- Updated Notifications Centre
- Streamlined Hamburger Menu
- Overhauled Summary Page
- Revamped Job Details Page
- Work Done Tab Enhancements
- Efficient Task and Form Management
- Simplified Parts Management
1. Improved Navigation and Layout
To improve your efficiency and save you time, we’ve reorganised key elements of the app’s layout. The navigation bar has been moved to the bottom of the screen, making it more accessible for one-handed use. For example, you can now easily switch between different sections of the app with a simple swipe, which is especially handy when you’re on the go.
In addition, we’ve relocated the scanner function to the bottom bar as well. This means you can quickly access scanning features without stretching to the top of the screen. Whether you’re scanning documents or barcodes, the button is just there, under your thumb, within easy reach. Making your experience as a user much smoother.
2. Redesigned Jobs Page
We’ve significantly enhanced the Jobs page to improve your experience. The job cards now feature a cleaner design, displaying only the essential information you need. For example, instead of sifting through cluttered details, you’ll see key details at a glance, with distinct icons clearly marking action buttons like “Accept” and “Reject.” Emergency jobs are now prominently highlighted, ensuring they catch your eye and receive immediate attention.
To keep you informed of your performance, we’ve added a new Key Performance Indicator (KPI) bar at the top of the page. This bar provides real-time metrics on your tasks, including counts of pending jobs, jobs awaiting signatures, and those currently in progress. For instance, if you’re wondering how many jobs are still pending for today or which ones are waiting for approval, the KPI bar gives you a quick overview.
We’ve also streamlined the filter system by moving it to a pop-up menu accessible from the top left corner. This new placement helps maximise your screen space, allowing you to apply filters without cluttering your view. For example, you can now easily filter job lists without disrupting the main page layout, making it more convenient to find exactly what you need.
3. Updated Diary Interface
The Diary page has been updated with a consistent look and feel, now seamlessly integrating with the app’s overall colour scheme for a more cohesive experience. This update ensures that the Diary blends perfectly with the rest of the app, making navigation and usage more intuitive.
We’ve also expanded your viewing options, giving you greater flexibility in managing your schedule. You can now choose between Day, Week, Work Week, and Month views, depending on your needs. Whether you’re planning your day or looking ahead at the month, these options allow you to manage your time more effectively.
Additionally, we’ve introduced a quick job creation feature. With the new “+” icon, you can rapidly create jobs directly from the Diary page, without needing to navigate away from your schedule. This makes it easier and faster to add tasks as they come up, keeping your workflow smooth and uninterrupted.
4. Updated Notifications Centre
We’ve made notifications even easier to find. All notifications are now centralised under a bell icon, with sections for unread and all notifications, making it easy to manage incoming messages.
For example, all your notifications are now conveniently located in one place. The bell icon at the top of the screen provides quick access to everything you need. Once inside, notifications are organised into two sections: “Unread” and “All.” The “Unread” section highlights new messages that require your attention, while the “All” section lets you review both read and unread notifications at a glance.
This streamlined approach ensures that you can easily manage and respond to incoming notifications without missing a beat.
5. Streamlined Hamburger Menu
We’ve revamped the hamburger menu to make it more organised and user-friendly. The menu items are now logically grouped, significantly reducing clutter and making it easier to find what you need.
For example, instead of scrolling through a long list of options, you’ll see related items grouped together. This makes navigation more intuitive and efficient. We’ve also added a dropdown arrow, giving you quick access to additional options with a single tap, so you can get where you need to go without unnecessary steps.
Additionally, we’ve updated the profile icon, making it more prominent and easier to locate. Now, accessing your profile settings is straightforward, ensuring that you can manage your preferences and account details quickly and effortlessly.
6. Overhauled Summary Page
We’ve made Job Listings even clearer. The summary page now displays jobs in a more organised and user-friendly manner, with responsive columns that adjust to screen size, so you’re no longer having to zoom in and out to see what you need. You can now see more job information thanks to our new expandable accordions, minimising on-screen clutter and maximising your screen space.
Whether you’re using a mobile device or a larger screen, the job listings will adapt to display everything clearly and neatly. This ensures that the most important details are always visible, without the need for constant adjustments.
7. Revamped Job Details
With our new accordion layout, job details are organised into collapsible sections, reducing the need for excessive scrolling. You just click which task you need to open. We’ve simplified actions as well, essential action buttons are now easily accessible, and all actions open in user-friendly pop-ups.
For example, if a job has a long list of details, you can see a condensed view and only expand what you need to. This keeps your screen uncluttered and makes it easier to navigate through the information.
8. Work Done Tab Enhancements
We wanted to reduce the amount of time you spend scrolling to find what you need so we’ve consolidated sections. The Work Done tab now includes Parts, Labour, and Work Done in a single streamlined interface. For new equipment details, two radio button fields now allow engineers to record customer damage and repeated equipment failures, with options to attach supporting documents, so everything you need is in one handy space.
For instance, when you’re completing a job, instead of jumping between different tabs to log parts used, record labour hours, or note the work done, you can now do it all in one place. This consolidation means everything is right where you need it, reducing the hassle of navigating through multiple screens.
9. Efficient Task and Form Management
We’ve enhanced the user experience with Interactive Task Cards, allowing you to manage tasks more efficiently and flexibly. Tasks can now be accessed either as bottom sheets or in full-screen mode, depending on your preference or the level of detail you need.
For example, imagine you’re working on a complex job that requires referencing multiple forms. With the updated Task Cards, you can quickly swipe up from the bottom of the screen to access the task as a bottom sheet. This view is perfect for quick checks or minor updates without losing sight of the bigger picture.
10. Simplified Parts Management
We’ve simplified the way you add parts. The process for adding stock and service parts has been optimised for clarity and ease of use. Part requests has also been streamlined. You can now select existing parts or create new requests seamlessly, with a straightforward view and edit interfaces.
For example, let’s say you’re in the middle of a job and realise you need to add a specific part. With the optimised process, you can now quickly navigate to the parts section and either select an existing stock part from the inventory or add a new service part with just a few taps. The interface guides you through the steps with clear buttons and prompts, reminding you to add all the details as you go.
We’ve built the new Service Geeni mobile app to make your life easier, with a simpler, more intuitive design that helps you get things done faster. Whether it’s the streamlined navigation, improved job cards, or quick access to your KPIs and notifications, every update is designed to save you time and make your workday smoother.
If you have any questions or need help exploring the new features, our friendly Customer Success Team is always here to assist. Feel free to reach out — we’re excited to help you make the most of the new app!
