In today’s technology-driven world, businesses need to know the assets they own, their exact locations, and how efficiently they are working. But, while most large companies use and find asset management solutions crucial, historically, many smaller businesses found the cost off-putting.
But, without knowing what you have, where, and in what condition, it is impossible to ensure efficient working practices. What’s more, keeping a complete inventory of equipment and assets is essential to meet modern safety and compliance requirements.
The good news is that – since the development of the cloud – businesses of all size can use asset and equipment management software to help them become more efficient. Even better, rather than being a financial burden, the best software can help your assets to work harder and smarter. For example, by determining when best to come offline for repairs, and identifying areas for financial savings and energy reduction. So rather than costing you money, asset management software can deliver real ROI.
What is asset management?
Asset and equipment management solutions help to record and manage your company’s assets at all stages of their lifecycle. Without a single solution in place, it is all too easy to lose track of what you have (and know what is usable and what needs updating and/or repairs).
For service-led businesses, the challenge is even greater, because, as well as looking after their own assets, an intelligent solution is required to help keep on top of those resources they manage on behalf of customers. For example, industrial systems and office-based equipment such as photocopiers and computers.
What asset management software should you choose?
Here are some of the things your asset management software should do for you:
- Provide full equipment records. Look for a solution that lets you record all your assets into one system, with unique asset tags, specification fields and the ability to associate ‘child’ equipment with ‘parent’ equipment.
- Integrate with mobile software. It can be challenging to keep track of assets, particularly where engineers and other mobile workers keep these in their vehicles. However, when you combine asset management and mobile software you can keep track of items between locations and from job to job. Your employees simply select the assets they have with them, so you always know where everything is.
- Improve maintenance planning. As well as recording details of all your equipment, look for a solution that lets you create planned maintenance schedules. You can set the frequency of upkeep needed (both for your own assets and customer assets) and quickly and easily see any planned preventative maintenance (PPM) due. This means, as well as stopping faults from escalating, you can identify and resolve any issues before they become a problem.
- Make scheduling easier. So you can allocate tasks, assets, engineers and equipment to each job, often with just a single click.
- Boost customer service. Invest in software that gives your customers access to their very own customer portal and reports, so they always know what’s happening. By giving each customer the ability to see all of their assets, when maintenance is due, and the ability to log faults without needing to call you, you’ll boost customer service levels while reducing the burden on your own team.
At Service Geeni, our asset management software gives your business a clear overview of what equipment is where, so you always know what you have, and when maintenance needs to happen.