5 key benefits of going paperless

Businesses everywhere are looking at ways to reduce their paperwork. But what are the main benefits of adopting a paperless job management solution?

1. Become more environmentally friendly

Using too much paper is detrimental to the environment, so going paperless is a big tick when it comes to corporate social responsibility (CSR). Going paperless will, of course, allow you to do your bit to preserve the life of trees. But more than this, a paper-free job management system will also help you to cut down on your wider environmental impact as every document that you send out in the post requires transport and fuel to get it to its destination.

2. Save costs

Deepening on the size of your operation, paper-based processes can cost hundreds and thousands of pounds every year. As such an economical paperless service management solution could help you to save costs and boost your bottom line. And that’s before we start to look at the cost benefits when it comes to increases in productivity.

3. Save time

Wasted time is a big problem for service-led companies. And, when talking about those jobs that waste the most, paper-work almost always comes top of the list. But if you invest in a paperless job management solution, you’ll benefit from the simplification, standardisation, and streamlining of business process.

For example, because everything is available via the cloud, your engineers can fill in automated forms using any mobile device. This information then automatically syncs with your back office systems, in real-time. A cloud-based job management system can also help you to save time chasing up parts, save time between jobs, keep engineers in the field, and save time on unnecessary jobs.

4. Boost compliance

Of course, nobody loves red-tape, and most employees become frustrated with paperwork. And you can be sure your staff aren’t any different. However, with tracking compliance more important than ever, putting this off just isn’t an option.

With many different stages to workflow processes, paperless service management solutions help you to track and audit in real-time. For example, you can make it impossible to complete a job without employees entering the required information. This ensures organisational transparency and regulatory best practices. So you spend less time chasing your teams to keep their paperwork up-to-date, and they spend less time on admin, and more on those tasks that make you money.

5. Capitalise on big data

Human error is still an issue for most organisations. And, paper-based processes often mean that not all the necessary information is captured correctly and on time.

But today, many service-led businesses are already extracting value from big data and using it to give them an advantage over their competitors. And to do this requires tools such as CRM systems, asset performance tools, connected devices and cloud-based service management software. So, investing in a paper-free job management system won’t just ensure that all the mandatory fields are completed, with steps to ensure all information is correct and useful, but it can also help you to make better use of your data.

And, with everything stored online, you have access to all this valuable data – updated in real-time – as and when you need it.

Want to see how technology can help to improve your business for one affordable monthly payment? For more information on how our service management software can help you, contact us today for an informal chat.